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Retail Product Support Specialist

1 month ago

Rochester, Minnesota, United States Bob's Discount Furniture Full time

Product Support Associate Role

We are seeking a highly motivated and detail-oriented Product Support Associate to join our team at Bob's Discount Furniture. As a Product Support Associate, you will play a vital role in ensuring the smooth operation of our warehouse and showroom operations.

Key Responsibilities

  • Receive and ship merchandise while observing all guidelines set forth by the Company to limit shrink
  • Stage Showroom and/or Outlet in preparation to receive merchandise in accordance with Visual guidelines
  • Assemble Bob's Merchandise with care, working conscientiously to limit damage
  • Coordinate and prepare unsold Merchandise for shipping
  • Expedite Customer product pickups according to Company guidelines
  • Actively assist in conducting Inventory as required
  • Exhibit The Bob's Way with all Customer interactions
  • Observe and maintain safety requirements of Bob's Discount Furniture
  • Contribute to and maintain a clean a back-end (warehouse / stock room) and Showroom working environment
  • Assist with Café duties as directed

Requirements

  • Flexibility to work a 5 day retail schedule that includes nights, weekends (both Saturdays and Sundays for Full Time, either / or for Part Time), and most holidays.
  • Ability to work within Teams and follow direction
  • Ability to actively listen
  • Ability to communicate effectively and utilize communication tools appropriately
  • Ability to move and lift objects
  • Ability to contribute to the Stores overall success

Preferred Qualifications

  • Career minded with capacity to grow professionally
  • Proven track record of back-end retail warehouse or stock room experience
  • A Team player with a desire to exceed expectations
  • Customer Service experience

Benefits

  • Feeling under the weather, we've got you covered We offer National Health, Dental and Vision coverage
  • Life insurance – Employer paid basic Life Insurance, with the option to add Voluntary Life Insurance as well
  • 401(k) Profit Sharing Plan – Generous Company match
  • Paid Personal/Sick Days
  • Paid Vacation, Sick Days, Holidays and your Birthday After all, your Birthday should be a Holiday
  • Employee Assistance Program
  • Our prices are already low, but why not more Generous Employee Discount
  • The flexibility of working a Retail Schedule (weekends, evenings & holidays)
  • Need a pay advance? Take advantage of Bob's Bail Out Program
  • Have an unexpected extraordinary expense? Take advantage of Bob's Helping Hand Program. Bob's cares and is here to help
  • And much more

Many of our benefits are paid wholly or in part by Bob's Discount Furniture and are available to eligible employees.