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Insurance Customer Service Representative

2 months ago

Richmond, Virginia, United States Staff My Agency Full time
Insurance Customer Service Representative

We are seeking a highly motivated and licensed insurance professional to join our team as a Part-time Insurance Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and helping them navigate their insurance needs.

Responsibilities:
  • Establish and maintain strong customer relationships through regular communication and follow-up
  • Provide accurate and timely responses to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused approach to educate clients about insurance options and provide personalized recommendations
  • Maintain a strong work ethic and commitment to success, with a focus on delivering exceptional results
Requirements:
  • Property & Casualty license (required)
  • Life and Health license (required)
  • Excellent interpersonal and communication skills
  • Ability to work in a team environment and provide timely and thorough activity reports to the agent
  • Self-motivated and detail-oriented, with a strong commitment to customer service
What We Offer:
  • $20.00/Hour base pay plus commission
  • Paid time off (1 week vacation)
  • Valuable experience and opportunities for growth and development

If you are a motivated and licensed insurance professional looking for a rewarding career with excellent income and growth potential, we encourage you to apply. Please submit your resume for consideration.