Retail Sales Associate

3 weeks ago


Salem, Massachusetts, United States Michaels Stores Full time
Job Summary

As a Sales Floor Associate at Michaels Stores, you will be responsible for maintaining a high standard of overall look and feel of the store. This includes maintaining store cleanliness and recovery standards to deliver our Brand Promises. You will also be expected to deliver friendly customer service, help customers shop our store and find what they're looking for. Additionally, you will be responsible for moving equipment and products for proper cleaning and placing products back in correct placement. You will also be expected to clean assigned areas with the use of assigned materials and equipment. May require mixing water and detergents in containers to prepare cleaning solutions according to specifications. You will also be responsible for deep cleaning key areas of the store including but not limited to bathrooms, breakrooms, entry ways and other high traffic areas to maintain a clean, safe environment for customers and staff. You must keep cleaning equipment neat and orderly; notify supervisor of supply needs in advance for replenishment. You will also be expected to seek out areas requiring cleaning; project a positive image and serve as a role model for other Team Members. You will also be responsible for executing cash handling to standards. You will also be expected to engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments. You will also be responsible for assisting with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS). You will also be expected to participate in the truck un-load, stocking, and planogram (POGs) processes. You will also be responsible for executing Company policies and standards. Retail and/or cleaning experience preferred.

Work Environment
Ability to move throughout the store. Lifting heavy boxes and accessing high shelves by ladder or similar equipment. If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings. Use of standard commercial cleaners and chemicals from cleaning supplies. S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older. For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at Michaels. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at Michaels.

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