Sales and Support Professional

6 days ago


Taylor, Michigan, United States Kaltec Services llc. Full time

At Kaltec Services llc, we are looking for a skilled Sales and Support Professional to join our team. As a key member of our team, you will play a vital role in ensuring customer satisfaction and driving sales growth.

Key Responsibilities:

  1. Promote maintenance agreements and additional services to existing and new customers
  2. Schedule maintenance appointments and follow up with customers after installations and service visits
  3. Develop strong relationships with customers and identify opportunities to improve their HVAC systems
  4. Work closely with the team to create targeted marketing campaigns and track their effectiveness
  5. Stay up-to-date on industry developments and best practices in customer service and sales

Essential Qualifications:

  • High school diploma or equivalent
  • Previous customer service or sales experience
  • Strong communication and interpersonal skills
  • Problem-solving abilities and proficiency in Microsoft Office and CRM software
  • Flexibility to work in a fast-paced environment and adapt to changing priorities

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