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Insurance Authorization Coordinator
2 months ago
Resumen del Puesto:
Realizar la autorización previa de seguros para todos los nuevos pacientes que serán atendidos en el departamento de fisioterapia. Ejecutar tareas que permitan a los terapeutas tratar a los pacientes de acuerdo con el paquete de beneficios de su seguro.
- Ubicación en un centro quirúrgico.
- Tiempo Completo - 40 horas por semana.
Responsabilidades/Normas del Puesto:
- Asistir a reuniones del departamento, clínica o empresa según sea necesario.
- Demostrar buen juicio al tomar acciones apropiadas respecto a hallazgos o preocupaciones cuestionables.
- Trabajar de manera positiva y cooperativa con los compañeros de trabajo.
- Demostrar capacidad para adaptarse a situaciones cambiantes de manera flexible para satisfacer las necesidades actuales, como re-priorizar el trabajo según sea necesario.
- Asistir a programas de capacitación anuales requeridos.
- Demostrar conocimiento y comprensión de todas las políticas y procedimientos de la empresa.
- Cumplir con los requisitos y procedimientos de seguridad establecidos para garantizar un entorno de trabajo seguro. Identificar situaciones potencialmente inseguras y notificar al supervisor.
Tareas Específicas
- Atender llamadas telefónicas.
- Verificar el sistema de programación para nuevos pacientes que requieran autorización previa de seguros.
- Manejar correspondencia personal y confidencial, correo e informes.
- Solicitar autorizaciones según sea necesario para los servicios a pacientes.
- Mantener archivos de pacientes, manteniéndose al tanto de los cambios en el seguro y las necesidades de recertificación.
- Discutir preocupaciones sobre la falta de cobertura de seguros o de red con el gerente de fisioterapia antes de notificar al paciente sobre su cobertura.
- El personal de autorización previa también puede ser llamado a ayudar con la finalización y actualización de formularios de Compensación Laboral.
- Realizar llamadas de confirmación a todos los nuevos pacientes programados para el día siguiente.
- Programar citas de pacientes en la recepción de terapia cuando el personal de recepción necesite asistencia.
- Entrenar en las responsabilidades del recepcionista médico.
- Completar todas las tareas de autorización recibidas dentro de 5 días hábiles.
Requisitos de Educación/Experiencia:
- Debe ser graduado de secundaria o equivalente.
- Se prefiere formación previa en secretariado.
- Se requieren excelentes habilidades de relaciones públicas.
- Se requiere habilidad en computadoras personales y procesamiento de textos.
- Se prefiere experiencia previa en oficina médica.
Requisitos Físicos:
Los requisitos físicos para el puesto incluyen la capacidad de escuchar y comunicarse oralmente con frecuencia, ver de cerca y a distancia, leer y comprender, estar de pie, sentarse, caminar, alcanzar, manejar y/o sentir objetos. Levantamiento máximo sin asistencia = 25 lbs. Levantamiento promedio hasta 10 lbs.