Automotive Finance Operations Specialist
4 weeks ago
Job Summary
We are seeking a highly skilled and detail-oriented Automotive Finance Operations Specialist to join our team at Hyundai Capital America. As a key member of our Payment Servicing Team, you will be responsible for processing requests, ensuring timely completion of tasks, and adhering to our company's policies and procedures.
Key Responsibilities
- Process requests in accordance with Payment Servicing SLAs, prioritizing tasks and ensuring quality standards are met.
- Generate, send, and retain documents as requested, maintaining accuracy and compliance with company policies.
- Respond to escalated account issues within assigned SLAs, providing timely and effective solutions.
- Participate in coaching and development sessions to enhance individual performance and team success.
Requirements
- Minimum 1-year automotive finance experience (desirable)
- 2 years of experience in a fast-paced office environment (desirable)
- Proficiency in Microsoft Office Suite and general office equipment
About Hyundai Capital America
We offer a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. Our team is committed to providing exceptional service and support, and we strive to be the leader in financing freedom of movement.
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