Customer Care Manager
4 weeks ago
We are seeking a highly skilled Customer Care Manager to join our team at BrightStar Care of Central DuPage-Wheaton. As a key member of our staff, you will be responsible for managing customer care procedures, serving as a point of contact for client relations, and ensuring the highest level of service delivery.
Key Responsibilities- Customer/Client Care: Effectively manage customer care procedures and serve as a point of contact for client relations.
- Scheduling and Care Coverage: Support and utilize technology tools and resources to ensure proper business processes, schedule staff to meet client care needs, and minimize non-billed overtime.
- Billing and Coding Management: Assist with the management of billing and coding processes.
- Intake and Client Services: Assist with the intake of new clients and inform potential clients of our services and reasons to utilize BrightStar over other agencies.
- Agency Performance: Assist in the development of organizational goals and agency performance improvement activities.
- Policy Administration: Administer agency policies and procedures.
- Staff Supervision: Supervise, educate, and coach other field personnel, as directed by the Director of Nursing.
- Reporting and Compliance: Provide information for statistics, reports, and records for purposes of evaluation and reporting of organization activities, and ensure compliance with local, state, and federal laws.
- At least 2 years of experience as a Customer Care Manager and/or managing customer service within a healthcare office setting, with knowledge of HIPAA and healthcare office regulations.
- A College Degree (Bachelor's Degree preferred).
- Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint).
- Excellent organization, time management, planning, and project management skills.
- A valid driver's license and vehicle with insurance.
- Competitive Pay ($50,000/year).
- 13 Week Performance Bonus.
- Paid Time Off.
- Roth IRA.
- Health Insurance Benefits & Telehealth.
- Generous Paid Time Off Awards.
- Weekly Pay with Direct Deposit.
- Employee of the Month, Exclusive Employee Discounts, & Gift Programs.
- $100 Employee Referral Bonus.
- PRN Options Available, Home Health, or Facility Shifts Available.
- Mobile Time Tracking and Care Notes, Clock In and Out for Work Right from a Mobile Device.
- Paid Orientation, Paid Training with RN Oversight, Free Continuing Education, & More.
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RN Case Manager
4 weeks ago
Wheaton, Illinois, United States Duly Health and Care Full timeJob SummaryAs a RN Case Manager with Duly Health and Care, you will work in collaboration with physicians, patients, and families to promote quality outcomes for patients with complex medical needs. Your primary responsibility will be to increase efficient utilization of healthcare services, identify chronic or catastrophic cases through the case management...
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RN Case Manager
1 month ago
Wheaton, Illinois, United States Duly Health and Care Full timeJob Title: RN Case ManagerAt Duly Health and Care, we are seeking a highly skilled RN Case Manager to join our team. As a RN Case Manager, you will play a critical role in promoting quality outcomes for patients with complex medical needs.Key Responsibilities:Analyze data to identify eligible patients for the Case Management Program.Enroll and manage a case...
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LPN Medication Care Manager
1 month ago
Wheaton, Illinois, United States Sunrise Senior Living Full timeJob Title: LPN Medication Care ManagerSunrise Senior Living is seeking a highly skilled LPN Medication Care Manager to join our team. As a Medication Care Manager, you will be responsible for providing high-quality care and services to our residents by administering medication and treatments in a safe and organized manner.Responsibilities:Administer...
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LPN Medication Care Manager
4 weeks ago
Wheaton, Illinois, United States Sunrise Senior Living Full timeJob SummaryWe are seeking a highly skilled LPN Medication Care Manager to join our team at Sunrise Senior Living. As a Medication Care Manager, you will be responsible for providing the highest degree of quality care and services by administering medication and treatments in a safe and organized manner.ResponsibilitiesAdminister medications and treatments to...
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Customer Service Representative
4 weeks ago
Wheaton, Illinois, United States Crossway Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Crossway. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and complaints in a timely and professional manner.Key ResponsibilitiesHandle customer inquiries and...
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Customer Service Representative
4 weeks ago
Wheaton, Illinois, United States Domino's Franchise Full timeJob DescriptionAt Domino's Franchise, we are seeking a skilled Delivery Expert to join our team. As a Delivery Expert, you will be responsible for delivering food to our customers in a timely and efficient manner.Key Responsibilities:Deliver food to customers in a timely and efficient mannerProvide excellent customer service and ensure customer...
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Customer Experience Ambassador
4 weeks ago
Wheaton, Illinois, United States JOANN Stores Full timeJob SummaryAs a Key Holder at JOANN Stores, you will be responsible for delivering exceptional customer experiences, driving sales, and leading the sales floor team. This role requires a strong passion for customer service, a keen eye for detail, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesCustomer ExperienceProvide...
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Clinical Manager
4 weeks ago
Wheaton, Illinois, United States Inspired Homecare Full timeJob DescriptionAt Inspired Homecare, we are seeking a skilled Clinical Manager to oversee patient/client care services and personnel, ensuring quality of care in the home. The successful candidate will coordinate care with the interdisciplinary team, patient/client, family, and referring agency.Key Responsibilities:Coordinate patient/client care, integrating...
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Licensed Practical Nurse
4 weeks ago
Wheaton, Illinois, United States Sunrise Senior Living Full timeJob SummaryWe are seeking a highly skilled Licensed Practical Nurse (LPN) to join our team as a Medication Care Manager. As a key member of our care team, you will be responsible for administering medications and treatments in a safe and organized manner, ensuring the highest quality of care for our residents.ResponsibilitiesAdminister medications and...
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Medical Customer Service Representative
4 weeks ago
Wheaton, Illinois, United States Northwestern Medicine Full timePatient Services Role OverviewAt Northwestern Medicine, we are seeking a skilled Customer Service Representative to join our team. As a key member of our Patient Services department, you will play a vital role in ensuring our patients receive exceptional care and service.Key Responsibilities: Provide timely and effective responses to patient inquiries and...
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Banking Relationship Manager
4 weeks ago
Wheaton, Illinois, United States TRUSTBANK Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Personal Banker at TrustBank. As a Personal Banker, you will be responsible for developing and maintaining strong relationships with our customers, providing exceptional customer service, and promoting TrustBank's products and services.Key...
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Caregiver - Senior Care Specialist
4 weeks ago
Wheaton, Illinois, United States Sunrise Senior Living Full timeMake a Difference in the Lives of SeniorsSunrise Senior Living is seeking a compassionate and dedicated Caregiver to join our team. As a Caregiver, you will play a vital role in providing high-quality care and services to our residents, ensuring their physical, emotional, and social needs are met.Responsibilities:Build meaningful relationships with residents...
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Front End Manager
4 weeks ago
Wheaton, Illinois, United States Pete's Fresh Market Full timeJob Summary: The Front End Manager is responsible for delivering exceptional customer service to all guests at the POS and Customer Service Desk. They ensure each customer leaves Pete's Fresh Market with a positive experience, while providing fast, friendly, and accurate transactions. They oversee and manage the front end team, ensuring compliance with...
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Part Time Key Holder
1 month ago
Wheaton, Illinois, United States JOANN Stores Full timeJob SummaryJOANN is seeking a Part Time Key Holder to deliver exceptional customer experiences and drive sales through advanced product knowledge and innovative merchandising. The ideal candidate will have 1+ years of supervisory experience in a customer-centric environment and a passion for creating a welcoming and inspiring store environment.Key...
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Healthcare Manager
4 weeks ago
Wheaton, Illinois, United States Northwestern Memorial Healthcare Full timeJob Title: Manager of Case ManagementAt Northwestern Memorial Healthcare, we are committed to delivering exceptional patient care and service. As a Manager of Case Management, you will play a critical role in ensuring that our patients receive the highest level of care and support.Key Responsibilities:Department Leadership: Supervise and manage a team of...
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Store Operations Manager
4 weeks ago
Wheaton, Illinois, United States Walgreens Full timeJob SummaryWe are seeking a highly skilled and experienced Shift Lead to join our team at Walgreens. As a Shift Lead, you will be responsible for overseeing the daily operations of the store, ensuring that all tasks are completed efficiently and effectively.Key ResponsibilitiesOpens and closes the store in the absence of store management, including all...
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Restaurant Operations Manager
4 weeks ago
Wheaton, Illinois, United States Chick-fil-A Lombard & Wheaton Full timeOur team of shift managers is comprised of:Highly skilled professionals who excel at engaging team members, setting goals, and providing exceptional customer service.Collaborative leaders who work closely with senior leaders to develop their leadership skills and drive business growth.Results-driven individuals who are eager to take on more responsibility...
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Banking Relationship Manager
4 weeks ago
Wheaton, Illinois, United States TrustBank Full timeJob SummaryWe are seeking a highly motivated and customer-focused Personal Banker to join our team at TrustBank. As a Personal Banker, you will be responsible for developing and maintaining strong relationships with our customers, providing exceptional customer service, and promoting TrustBank's products and services.Key Responsibilities:Provide personalized...
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Nurse Manager
4 weeks ago
Wheaton, Illinois, United States Minnewaska Lutheran Home Full timeNursing Leadership OpportunityThe Nurse Manager will provide direct nursing care to residents and supervise the day-to-day nursing activities performed by nursing assistants. This role requires a current/active LPN or RN license with the State of Minnesota and the ability to read, write, and speak English. The Nurse Manager must also complete and pass a...
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Pet Care Specialist
4 weeks ago
Wheaton, Illinois, United States Lap Of Luxury Pet Resort Full timeJob DescriptionLap Of Luxury Pet Resort is a cage-free by day, kennel by night environment that has been providing top-notch pet care services to the Wheaton community for over 11 years.We are seeking a passionate and experienced pet care professional to join our team. As a key member of our staff, you will be responsible for ensuring the health, safety, and...