Store Protection Specialist

1 day ago


Knoxville, Tennessee, United States Ross Dress for Less Full time
Job Summary

We are seeking a highly skilled and experienced Store Protection Specialist to join our team at Ross Dress for Less. As a Store Protection Specialist, you will be responsible for providing a visible presence at store entrances and exits, mitigating theft and fraud, and maintaining a safe and secure environment for associates and customers.

Key Responsibilities
  • Provide a visible presence at store entrances and exits, making eye contact and greeting customers in a friendly and courteous manner.
  • Monitor entrances and exits for potential theft and fraud, identifying suspicious behavior and gathering theft indicators.
  • Work with store leadership to ensure compliance with loss prevention directives and minimize operational shortage.
  • Develop and maintain relationships with store teams, providing excellent customer service and resolving conflicts effectively.
Requirements
  • High school education or equivalent required, AA degree preferred.
  • One year of retail supervisor experience or similar training preferred.
  • One year of loss prevention/security training preferred.
  • Active Security Guard License preferred.
  • Ability to work effectively in a fast-paced environment.
  • Strong communication skills.
  • Demonstrated ability to build and maintain relationships with store teams.
  • Excellent customer service skills.
  • Proven ability to effectively resolve conflicts.
Working Conditions

This role requires the ability to spend up to 100% of working time standing, walking, and moving around the store. Must be able to raise or lower objects more than 25 lbs., from one level to another, and regularly bend, stoop, or crouch.

What We Offer

As a Store Protection Specialist at Ross Dress for Less, you will have the opportunity to work in a dynamic and fast-paced environment, developing your skills and expertise in loss prevention and security. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.



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