Field Support Representative

3 days ago


Greenville, South Carolina, United States Canon USA & Affiliates Full time

**Overview**

We are seeking a skilled Field Support Representative to join our team. This role involves working under direct supervision and providing temporary in-house support services to clients.

The ideal candidate will be responsible for visiting client sites within the region to provide administrative services, primarily driving mail and packages. This position requires heavy travel (up to 75%) and requires either reliable public transportation or a clean driving record and a personal vehicle.

**Responsibilities**

Ensuring total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships.

Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames. Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations.

Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable). Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines.

Log and deliver incoming overnight packages within established time frames. Log outgoing and incoming items as required and review for accuracy/completeness.

Will drive company vehicle to pick up and deliver outgoing mail and packages from client site and/or other locations within established time frames.

Estimated Salary:$45,000 - $55,000 per annum based on location and experience

**Job Requirements:** High school Diploma or equivalent, 2-5 years experience working in a mailroom or professional office environment, valid U.S. Driver's License with a clean driving record, previous driving experience.

What We Offer: Competitive pay and benefits, comprehensive training and development programs that prepare employees to advance from within, a company focused on creating a positive work and client environment, employee discounts on entertainment, products, and services nationwide.



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