F&B Hospitality Mentor

1 month ago


Oroville, California, United States Gold Country Casino Resort Full time
Job Description

Job Summary:

We are seeking a highly motivated and experienced Hospitality Mentor to join our team at Gold Country Casino Resort. As a key member of our Food and Beverage department, you will be responsible for providing exceptional customer service, leading a team of front-of-house staff, and ensuring a seamless dining experience for our guests.

Key Responsibilities:

  • Lead and motivate a team of front-of-house staff to deliver exceptional customer service and ensure a high-quality dining experience.
  • Collaborate with the Food and Beverage team to ensure seamless service and maintain high standards of quality and presentation.
  • Monitor and control inventory, manage cash handling, and maintain accurate records.
  • Develop and implement effective training programs to enhance staff skills and knowledge.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Ensure compliance with all health and safety regulations, as well as company policies and procedures.

Requirements:

  • Minimum 1 year of experience in a hospitality leadership role, preferably in a casino or restaurant environment.
  • Proven track record of delivering exceptional customer service and leading a team to achieve high standards.
  • Strong communication and interpersonal skills, with the ability to work effectively with staff, management, and guests.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Knowledge of food and beverage operations, including inventory management and cash handling.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

How to Apply:

If you are a motivated and experienced hospitality professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].



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