Pharmacy Manager Position

1 day ago


Milwaukee, Wisconsin, United States Walgreens Full time
Purpose of the Job

As a Pharmacy Manager at Walgreens, you will be responsible for overseeing the daily operations of the pharmacy, ensuring compliance with regulatory guidelines, and providing exceptional patient care. This role requires strong leadership and communication skills, as well as a passion for delivering high-quality services to customers.

Main Responsibilities

  • Patient Experience

    • Engage with patients to provide empathetic consulting services, ensuring they receive the best possible care.
    • Model and share customer service best practices with team members to deliver a distinctive patient experience.
    • Connect with patients by anticipating their needs and offering proactive services to enhance their experience.
  • Operations

    • Counsel patients on medication usage, side effects, and interactions, ensuring they receive accurate information to make informed decisions.
    • Perform pharmacist tasks, including compounding, drug therapy reviews, verification, and medication management, to ensure the pharmacy operates efficiently and effectively.
    • Review and interpret prescriptions, ensuring accurate dispensing and compliance with regulatory guidelines.
  • People and Performance Management

    • Collaborate with the Store Manager to establish expectations and goals, promoting teamwork and fostering a shared vision.
    • Monitor and recognize improvements in pharmacy staff performance, implementing rewards programs to motivate and engage team members.
    • Identify high-potential team members and proactively collaborate with the Store Manager to manage career progression.
  • Training and Personal Development

    • Maintain required licensing and certification as established by federal and state regulations to provide clinical services.
    • Stay up-to-date with the latest pharmacy and healthcare knowledge, reading relevant journals and publications to enhance business acumen and pharmacy performance.

About Walgreens

Walgreens is a leading healthcare, pharmacy, and retail company with a 170-year heritage of caring for communities. As a Pharmacy Manager at Walgreens, you will play a critical role in delivering high-quality services to customers, driving equitable access to care, and promoting the company's purpose of creating more joyful lives through better health.
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