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Parts Sales Representative-Front Counter

2 months ago


Irving Texas, United States Rush Enterprises Full time
Job Summary

Rush Enterprises is seeking a highly motivated and customer-focused Commercial Vehicle Parts Sales Specialist to join our team. As a key member of our sales team, you will be responsible for selling commercial vehicle and equipment parts to external customers via the counter or over the phone.

Key Responsibilities
  • Sell parts to external and account customers, over the counter, through the shop, or on the phone.
  • Ensure all parts movements are performed in SAP in a timely manner.
  • Keep repair orders updated in Service Link.
  • Initiate all retail orders possible in Parts link.
  • Ensure that all sales are properly documented per Rush policies to include but not limited to signatures, information on checks and credit card slips.
  • Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
  • Responsible for core returns – per procedure.
  • Complete all customer and vendor returns-per procedure.
  • Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts.
  • Set up orders for daily shipment, delivery, or pick-up.
  • Solicit assigned accounts by phone.
  • Participate in Dealership CSI and marketing.
Requirements
  • High school diploma or general education degree (GED).
  • Six months' experience in over the counter sales, preferably in a dealership or service setting environment.
  • Familiarity with accounting and inventory tracking software.
Benefits

We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.