Quality Assurance Specialist

2 days ago


TX United States CSL Plasma Full time
About the Role

We are seeking a highly skilled Quality Assurance Specialist to join our team at CSL Plasma. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality and compliance of our plasma collection processes.

Key Responsibilities
  • Monitor plasma center processes to ensure overall compliance with CSL Operating Procedures and all applicable local, state, federal requirements.
  • Collaborate with center management to develop and implement continuous improvement plans.
  • Represent the center during internal and external audits, respond to questions, and may stop operations to address quality concerns.
  • Coordinate and manage training activities, policies, and processes at the center level.
  • Perform final QA review and release for all shipments and associated documents to ensure they meet customer specifications.
  • Ensure center records QA review to ensure thoroughness, accuracy, and timeliness of required information.
  • Maintain and review plasma center personnel training documents to ensure they comply with CSL procedures, SOPs, CLIA/COLA, and other applicable requirements.
  • Initiate, investigate, and close Trackwise reports in a timely manner.
  • Perform other job-related duties as required.
Requirements
  • High school diploma or equivalent required; Associate or Bachelor's degree in business administration or biological sciences preferred.
  • Minimum 1-year leadership experience or equivalent in a regulated environment.
  • Strong customer service skills.
  • Strong critical reasoning, decision-making, and problem-solving skills.
  • Organizational skills and attention to detail to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities.
Working Conditions

This role requires occasional work with the public, standing and walking for 80% of the time, and sitting for 20% of the time. You will also be required to reach, bend, kneel, and have high-level manual dexterity. You may be required to lift and carry 25 pounds and work in hot and cold temperatures.

About CSL Plasma

CSL Plasma is one of the world's largest collectors of human plasma. Our work helps ensure that people with rare and serious diseases can live normal, healthy lives. We are committed to our work because lives depend on us.



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