Assistant Store Manager

3 weeks ago


La Taillée, Pays de la Loire, United States Queen Creek Store (Alma School & Queen Creek) Full time

Job Summary:

We are seeking a highly skilled and experienced Assistant Store Manager to join our team at the Queen Creek Store (Alma School & Queen Creek). As a key member of our leadership team, you will be responsible for leading the daily operations of the sales floor, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:

  • Develop and execute retail operations plans to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
  • Monitor product levels daily to achieve bottom line sales budget against targets.
  • Ensure payroll costs and operating costs are managed to budget.
  • Lead the day-to-day operations of the sales floor, ensuring that Team Members deliver excellent customer service to donors and customers.
  • Work to de-escalate customer situations while finding an appropriate solution.
  • Ensure store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
  • Partner with community businesses and organizations to promote Goodwill mission.
  • Lead the training and development of store Team Members.

Requirements:

  • High School Diploma, GED, or equivalent work experience.
  • One-year work experience in Retail Management required.
  • One-year customer service experience required.
  • Proficient in Microsoft Office Suite.
  • Ability to pass a background check and drug screen, where applicable for position.
  • Ability to speak and read English proficiently.

What We Offer:

  • A comprehensive Total Rewards package, including medical, dental, vision, 401K, and paid time off.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.

About Us:

Goodwill of Central and Northern Arizona is a non-profit organization dedicated to helping people achieve their full potential through education, training, and employment. We are committed to creating a workplace culture that values diversity, equity, and inclusion.



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