Care Coordinator

3 weeks ago


hillsboro, United States Virginia Garcia Memorial Health Center Full time
About the Role

We are seeking a highly skilled Care Coordinator to join our team at Virginia Garcia Memorial Health Center. As a Care Coordinator, you will play a vital role in providing admission screening and intake, care planning, case management, patient education, and health navigation for patients being discharged from the hospital setting without stable housing for recovery.

Key Responsibilities
  • Assist in providing patient care and support an RN or clinical provider
  • Perform receptionist/intake duties and support referrals
  • Coordinate patient referral from inpatient hospital stays and coordinate hospital follow-up visits
  • Register and update patient information in EHR, including REALD and Annual Verification Forms
  • Document medical information in patient's electronic health records
  • Collect proper documentation of patient financial and insurance status
  • Coordinate care and facilitate connections to appropriate providers
  • Provide support for referrals and facilitate patient access to obtain durable medical equipment
  • Use the Collective Medical Platform to ensure real-time coordination of care
  • Coordinate with shelter case management to address SDOH and other non-clinical needs
  • Share pertinent health information with additional providers and with the patient and their community-based provider at program discharge
  • Provide culturally and clinically appropriate patient education and information
  • Travel to clinics, hospitals, agencies, etc. as needed
Requirements
  • Associate degree in healthcare administration, Social Science, Social Work, or related, or Medical Assistant Certification, or four years of experience in a healthcare or social service-related administrative role
  • Two years' prior experience working with underserved populations preferred
  • Communication skills, spoken and written, equivalent to two years of college education
  • Valid driver's license, reliable transportation, safe driving record, and insurance coverage required
Working Environment

Work in a well-lighted, ventilated environment. Work in office, in clinic, and outdoors, often exposed to variations in weather and conditions. Potential exposure to blood-borne pathogens and hazardous chemicals.


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