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Host - Guest Experience Specialist

2 months ago


Manhattan Beach, California, United States Il Fornaio Cucina Italiana Full time

At Il Fornaio Cucina Italiana, we are seeking a skilled Host to join our team. As a Host, you will be the first point of contact for our guests, setting the tone for a memorable dining experience.

Key Responsibilities:

  • Guest Experience: Create a warm and inviting atmosphere for our guests, ensuring their needs are met and exceeded.
  • Reservation Management: Efficiently manage reservations, guest seating, and wait times to minimize wait times and maximize guest satisfaction.
  • Dining Room Operations: Plan and organize dining room seating for the evening, ensuring a smooth and seamless experience for our guests.
  • Communication: Clearly and concisely communicate with both guests and employees, providing exceptional customer service and support.
  • Teamwork: Collaborate with our team to ensure a cohesive and efficient service, always willing to lend a hand and support your colleagues.
  • Flexibility: Demonstrate flexibility with scheduling, adapting to changing circumstances and priorities as needed.
  • Benefits: Enjoy a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for career growth and development.