Chocolate Sales Associate

5 days ago


Anaheim, California, United States Ghirardelli Chocolate Full time
Job Overview

The Ghirardelli Chocolate Company is seeking a skilled and motivated individual to join our team as a Customer Experience Specialist. This role is perfect for someone who is passionate about delivering exceptional customer service and has a strong interest in the chocolate industry.

Key Responsibilities
  • Provide Exceptional Guest Service: Our ideal candidate will be able to provide personalized attention to customers, answer questions about our products, and ensure that every guest leaves with a positive experience.
  • Cash Handling and Credit Card Processing: As a key member of our sales team, this individual will be responsible for managing cash handling and credit card processing procedures while maintaining the highest standards of accuracy and security.
  • Product Knowledge and Assembly: A strong understanding of our premium chocolate products is essential for success in this role. Our candidate will be expected to assemble various retail items according to recipe guidelines and maintain a detailed knowledge of all products, pricing, and company history.
Requirements
  • High Energy and Reliable: We are looking for someone who is highly energetic, reliable, and able to work a variety of shifts including nights and weekends.
  • Strong Work Ethic: A commitment to hard work and a strong sense of responsibility is essential for success in this role.
  • Excellent Communication Skills: Our ideal candidate will have excellent communication skills, both written and verbal, and be able to effectively manage conflicts and issues that may arise.
Benefits
  • Competitive Salary: $21.00 per hour, plus holiday pay at 1.5x rate.
  • Free Sundae or Shake on Every Shift: Enjoy a free sundae or shake on every shift, because we believe in rewarding our employees.
  • 50% Employee Discount: Receive a 50% discount on all merchandise, so you can enjoy our delicious chocolates at a reduced price.

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