Site Operations Manager

3 weeks ago


San Marcos, California, United States Ally Waste Full time

About Ally Waste

Ally Waste is a fast-growing, nationally recognized premium valet trash and recycling provider with over 10 years of experience in the industry.

We drive success by our core values of family, integrity, grit, elevate, and no-jerks. Our team provides some of the highest quality service around, thanks to industry-leading technology and partnerships with property managers.

Job Description

As a District Manager, you will be responsible for overseeing the total service delivery for up to 20 apartment communities and providing direction and oversight for approximately 15-25 part-time Service Valets within the assigned district.

Key Responsibilities:
  • Daily Operations
  • Manage the total service delivery for up to 20 apartment communities and provide direction and oversight for approximately 15-25 part-time Service Valets within the assigned district.
  • Recruit, hire, and onboard Service Valets.
  • Provide on-call support to service valets and communities in the morning (8:30am-12:30pm) and evening (7pm-11pm).
  • Ensure daily/nightly completion of resident doorstep trash/recycle pick-up for assigned properties.
  • Inspect properties regularly for resident and Service Valet compliance.
  • CUSTOMER RETENTION
  • Makes informed decisions with consideration of customer/associate impact. Takes initiative and applies critical thinking skills to forecast/solve problems and drive results. Ensures maximum quality of service.
  • Create and maintain cooperative working relationships and frequent communication with property staff through daily site visits and immediate response to questions and concerns.
  • Organizational Activities
  • Comply with, promote and train on all safety policies and procedures. Report all safety incidents in a thorough and timely manner.
  • Ensure daily delivery of Valet Reports to designated property staff members.
  • Keep timely/accurate customer, associate, and operational records.
  • Discuss associate's development needs and subsequently facilitate appropriate support, coaching, and/or training opportunities.
  • Service/Support
  • New community launches, including container distributions.
  • Driving to inventory warehouse when needed for supplies (Personal Protective Equipment, Containers, Brochures, etc.).
  • Drive to properties within assigned district/region up to 50% of the work day.

About the Perks

  • Health insurance (medical, dental, life, vision, disability, and pet)
  • 401(k)
  • PTO
  • Company vehicle and gas card

Shift and Schedule:

  • Sunday through Thursday
  • Anticipated split schedule
    • Morning: 8:30 AM - 12:30 PM
    • Evening: 7:00 PM - 11:00 PM

We offer competitive pay, with salary ranging from $45,000 - $55,000 per year, depending on your experience and performance.



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