Operational Site Director
1 week ago
We are seeking a skilled and motivated individual to join our team as a Site Operations Lead at Venu+, the global leader in turn-key revenue-share outsourced services.
About UsVenu+ is a leading provider of guest mobility, storage, experiential souvenirs, and entertainment solutions for high-traffic retail, leisure, and amusement venues globally. Our mission is to create unforgettable experiences for our guests while maintaining a fulfilling work environment that propels the performance of an industry-leading service partner.
Job SummaryThe Site Operations Lead will play a crucial role in ensuring the smooth operation of our entertainment venue. This includes coordinating event logistics, monitoring and maintaining equipment, inspiring and training coworkers, managing team workflow, guiding and entertaining guests, and maintaining a clean and organized environment.
Responsibilities- Coordinate event logistics, including setup, breakdown, and execution
- Monitor and maintain arcade games, locker systems, and mobility equipment to ensure they are in proper working condition
- Inspire, motivate, and train coworkers to develop a guest-focused team
- Manage team workflow, delegate tasks, and act as the point of contact in the absence of the location manager
- Guide and entertain guests by explaining game rules, controls, and strategies
- Maintain the assigned area clean, tidy, and organized, creating an inviting atmosphere for guests
- Ensure the redemption center is well-stocked
- Guide guests through an array of enticing prizes, ensuring they leave with unforgettable memories
- Adhere to all venue policies and procedures to maintain a safe and enjoyable environment for all
- High school diploma or equivalent
- Previous experience in an entertainment or hospitality setting is preferred
- 2-4 years of leadership experience preferred
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving abilities and attention to detail
- Flexibility to work evenings, weekends, and holidays as needed
- Basic computer skills
We offer a competitive salary range of $50,000 - $70,000 per year, depending on experience and qualifications.
Become a Part of Our TeamIf you are a motivated and enthusiastic individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
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