Sales and Customer Service Professional

7 days ago


West Chester, Pennsylvania, United States Express Full time
Ambassadors of Style

Welcome to Express, where fashion meets functionality. As a Retail Sales Associate, you will play a vital role in creating an exceptional shopping experience for our customers.

We are looking for a highly motivated individual to join our team at Liberty Town Center. As a key member of our sales floor team, you will be responsible for maintaining a clean and organized store environment, assisting with product launches, and delivering top-notch customer service.

Main Responsibilities:
  • Ensure the sales floor, checkout, fitting room, and stock room are always tidy and well-maintained.
  • Adhere to company policies and procedures to guarantee associate and customer safety.
  • Support product launch changes as per company guidelines.
  • Deliver an outstanding customer experience through prompt transaction processing, effective issue resolution, and positive interactions.
  • Promote credit and loyalty programs by educating customers on their benefits and encouraging participation.
Essential Requirements:
  • High School diploma or equivalent required
  • Minimum 6 months of retail experience preferred
  • Proficiency in using technology (iPad, registers) is essential
  • Must meet availability criteria, including nights, weekends, and non-business hours
  • Meet physical demands of the role


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