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Restaurant Operations Manager

2 months ago

Jasper, Florida, United States Phase three Brands Full time
Shift Manager Job Description

We are seeking experienced professionals to join our management team at Phase three Brands. As a Shift Manager, you will be responsible for leading a team of crew members to deliver exceptional customer service and achieve business objectives.

Key Responsibilities:
  • Model great customer service while managing crew to deliver great customer service.
  • Previous restaurant management experience, managing multiple employees.
  • Manage shifts effectively, to get results through your crew.
  • Ability to manage staff to perform safe food handling practice.
  • Manage through staff to deliver an exceptional guest experience.
  • Manage your personal growth and development to move your career forward.
  • Able to manage multiple situations simultaneously to include dine in, drive thru and delivery guest.
  • Able to accurately handle cash and manage front end employees to accurately handle guest transactions, pleasantly and efficiently.
  • Able to manage and train new crew members on their shift according to company procedure.
  • Able to manage kitchen staff to produce a quality product, fresh hot and made to standard with a degree of urgency.
  • Able to manage staff to maintain neat, clean stocked work area.
Benefits:
  • Next Day Pay
  • Competitive Wages
  • FREE Employee Meal
  • Flexible Scheduling
  • Career Advancement
  • Growth Opportunities
  • Interactive, Structured Training
  • Fun Culture
  • Award Winning Management Teams
  • Premium Pay for Holidays (Thanksgiving, and Christmas)
  • Referral Bonus Program
  • Full-Time Shift Managers receive benefits including Medical, Dental, Vision, Short-Term Disability, Long-Term Disability and many more
Requirements:
  • Pathing/Inspecting condition of restaurant.
  • Actively works a station during peak hours.
  • Monitors food quality by checking food temperatures and observing food safety guidelines are being followed.
  • Monitors overall operations of restaurant.
  • Coaches and develops team.
  • Cash control to include counting safe.
  • Cleaning duties and other projects as needed.
  • Fields employee call outs and ensures coverage for all shifts.

Physical Requirements: Lifting up to 35 lbs. Standing 85%-90% of shift