IT Support Professional

3 weeks ago


Federal Way, Washington, United States FusionTek Full time
FusionTek is seeking a skilled IT Support Professional to join our team of experts in IT infrastructure management. This exciting opportunity involves providing top-notch technical support for desktop and laptop issues, as well as investigating and resolving malware alerts and user-enrollment challenges related to MFA.

This role requires a minimum of 1 year of professional experience in IT support, with a strong foundation in Windows 10, 11, and MacOS, as well as the Microsoft 365 office suite. Experience with Office 365 cloud services and Azure/AWS is a plus. Excellent time management and communication skills are essential, with A+ and/or Network+ certifications preferred.

We offer a competitive salary range of $25 to $31 per hour, with quarterly bonus eligibility, 90% paid medical/dental/vision insurance, and a 401(k) plan with 4% company matching and immediate vesting. Enjoy paid holidays, 16 days of PTO in year one, educational reimbursement for certification tests, and monthly cell phone stipend.

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