Technical Support Specialist

2 days ago


Federal Way, Washington, United States FusionTek Full time
Job Summary

FusionTek, a Managed Service Provider with a strong presence in the IT industry, is seeking an experienced Technical Support Specialist to join our team. This role will involve providing top-notch support to our clients, ensuring their technical needs are met and exceeded.

The ideal candidate will have a minimum of 1 year of professional IT support experience, with a working knowledge of Windows 10, 11, and MacOS. Familiarity with Microsoft 365 and Office 365 cloud services is a plus. Additionally, excellent communication skills, time management, and problem-solving abilities are essential for success in this role.

We offer a competitive salary range of $30-$35 per hour, along with quarterly bonus eligibility, comprehensive health insurance, a 401(k) plan with company matching, and paid time off. Our team is committed to delivering world-class service, and we're looking for someone who shares our passion for excellence.



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