Senior Clinical Team Manager

2 weeks ago

Lincoln MA, United States Partners Healthcare System Full time

The Senior Clinical Team Manager will work closely with the Clinical Director, the Program Psychiatrist, the Clinical Case Managers and all other Clinical staff to help establish and maintain quality treatment and training experiences for patients and staff.

The Senior Clinical Team Manager has a range of administrative and supervisory responsibilities in addition to clinical responsibilities.

The Senior Clinical Team Manager is accountable for the day-to-day treatment, management, disposition, and aftercare plan for assigned patients with particular attention to the prudent use of clinical resources.

The Senior Clinical Team Manager position requires flexibility, excellent interpersonal skills with internal and external customers, the ability to function independently and to provide clinical supervision to other staff.

The Clinical Team Manager position also requires some evening and/or weekend hours, and evening on call to the program.



Key Responsibilities:

  • Coordinate and provide clinical case management duties, including the provision of clinical services to patients and family members as appropriate.
  • Act as primary liaison with family and significant others, inpatient, ambulatory and other relevant treaters, community agencies, to third party payors to develop a timely and comprehensive discharge plan.
  • Provide Utilization Management function by maintaining contact with external managed care reviewers to manage the patient's care in a clinically and fiscally sound manner.

Administrative Functions:

  • Participate in the hiring of all program staff.
  • Orientation, supervision and evaluation for social work staff and trainees.
  • Available for consultation on other clinical teams in areas of specific expertise.
  • Monitor clinical care in compliance with all regulatory agencies and health and safety standards.
  • Plan, design, monitor, and participate in milieu needs.
  • Liaison to respective professional discipline department and to other departments/outside agencies as required.

Education:
Nursing: MS/MSN

Psychology:
Ph.D.

Social Work:
MSW

License:
Appropriate Independent License

Skills/Abilities/Competencies:

  • Excellent administrative and support skills.
  • Broad range of clinical skills including psychiatric assessment, capacity to formulate a case and develop a therapeutic alliance and plan treatment and aftercare.
  • Crisis stabilization.
  • Family support and intervention.
  • Clinical privileges or eligibility for privileges in his/her discipline in individual, family and couples' treatment.
  • Familiarity with the discharge planning process as well as community resources, public service delivery systems and consumer entitlement programs.
  • Capacity to function independently in a clinical setting.

Experience:

  • A minimum of 5 years supervision and administrative experience in the area of hiring, supervising and program development.
  • A minimum of 10-year post-degree experience or equivalent in an inpatient, partial, or outpatient setting.
  • Experience in providing a range of clinical services including assessment, treatment and discharge planning.
  • Experience in a managed care environment and the capacity to work collaboratively with managed care organizations.

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