Quality Manager

2 weeks ago


Madison, Wisconsin, United States International Flavors & Fragrances Full time
Job Summary

This position oversees the Madison plant's quality management system to enhance customer satisfaction and continuously improve product quality and safety performance. The individual will be responsible for defining and leading compliance requirements to meet business and strategic needs.

The position supervises the day-to-day activities of the quality team (QA and QC) at the Madison plant, implements product quality and safety improvement strategies, establishes and publishes relevant performance metrics, and analyzes and improves performance.

The position reports to the plant manager and ensures the plant complies with corporate policies and procedures and all regulatory requirements related to product quality and safety.

Essential Duties and Responsibilities
  • The essential functions of this position include, but are not limited to, the following:
  • Develop, implement, and lead the Madison plant's quality and product safety management systems, including quality assurance and quality control.
  • Manage the development, implementation, and maintenance of an integrated quality management system to maintain compliance with regulatory requirements and applicable third-party certification standards, including ISO FSSC 22000, NSF dietary ingredient, and NSF dietary supplement standards as defined by the plant and/or the business's go-to-market strategy.
  • Collaborate with the plant leadership team to ensure the plant's established quality and product safety guidelines, policies, and procedures are followed effectively. Provide training and direction to drive the quality process and compliance.
  • Ensure audit readiness for quality and product safety-related audits, including internal audits, external quality-related audits, vendor audits, and site quality objectives.
  • Accountable for site quality objectives, collecting and analyzing quality data for need to initiate corrective or preventive action.
  • Responsible for reviewing and assessing management of change (MOC), complaints, non-conformances, deviations, and other quality data for need to perform root cause investigations.
  • Effectively develop and mentor the plant quality team to ensure succession planning and support the future growth of the business.
  • Ensure adherence to IFF's Quality, Sustainability, and Environmental Policies and Procedures.
  • Comply with all company policies, including maintaining a drug-free workplace.
  • Support an environment of continuous improvement within the assigned area of responsibility.
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

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