High-Paying Data Entry and Administrative Position
3 days ago
About Us:
">Renewal by Andersen is a leading company in the window and door industry, dedicated to innovation and excellence. Our team of skilled professionals works together to provide exceptional customer service and deliver top-quality products.
Job Summary:
">We are seeking an experienced Order Entry Retail Service Representative to join our team in Jessup, MD. This hybrid role will focus on customer order entry and require strong data entry and administrative skills.
Responsibilities:
">- ">
- Process complex orders with 100% accuracy from intake to filing.">
- Ensure customer management system is updated appropriately.">
- Clarify, diagnose, and resolve customer order issues.">
- Create packets or other materials as required for sales fulfillment process.">
- Prepare customer correspondence.">
- Identify and implement ways to improve overall level of service.">
- Communicate order fulfillment process information to internal delivery partners and provide customer/delivery partner feedback.">
- Administer programs, e.g., customer referral program.">
- May train others in office and customer service processes.">
- May create purchase orders, process payments or process receipts.">
Requirements:
">To be successful in this role, you will need:
">- ">
- A high school diploma or equivalent plus 1-3 years' work experience to include order processing work.">
- Demonstrated word processing, spreadsheet, and general computer skills.">
- Strong phone etiquette & verbal skills to facilitate problem resolution.">
- Intermediate writing skills.">
- Able to determine customer needs and assist in resolving issues for assigned area.">
- Persuasiveness, time management skills, and results orientation.">
Benefits:
">- ">
- Vision/Life Insurance">
- Health Savings Account contributions">
- Paid holidays plus PTO">
- 401(k) plan contributions">
- Professional development and tuition reimbursement opportunities">
- A culture that supports work-life balance">
- An environment where collaboration is key">
- Volunteer opportunities - on company time">
- Employee Resource Networks">
- Environmentally conscious business outcomes">
Compensation:
">This position offers a competitive salary ranging from $25 to $28 per hour, based on experience and qualifications.
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