Customer Service Associate

7 days ago


Raeford, North Carolina, United States Food Lion Full time
Job Description

We are seeking a Customer Service Associate to join our team at Food Lion. As a key member of our front-end staff, you will be responsible for providing exceptional customer service and ensuring that every customer has a positive shopping experience.

About the Role

This is a full-time position that requires excellent communication and customer service skills. You will work closely with our customers to resolve any issues they may have and provide them with the best possible shopping experience.

Responsibilities
  • Provide fast, easy, flexible, and friendly service to our customers through the achievement of Food Lion customer service standards.
  • Be friendly, courteous, and cooperative with other store associates.
  • Assist the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.
Qualifications
  • High school graduate or equivalent preferred.
  • Effective communication and customer service skills.
  • Ability and willingness to learn multiple tasks and technical requirements of the job.
  • Ability to perform the technical requirements of cashier and service center.
Physical Requirements
  • Ability to use computers, smart devices, and other communication systems required to perform job functions.
  • Perform repetitive hand and arm motions.
  • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
  • Pull or push up to 75 lbs. on occasion.
Estimated Salary

$12-$15 per hour, depending on location and experience.



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