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Operations Leader

2 months ago


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Job Summary:

Papa Murphy's is seeking a highly skilled and experienced Store Director to lead our team and drive business success. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:

  • Leadership and Management: Provide guidance and direction to store staff, ensuring they have the necessary skills and knowledge to deliver exceptional customer service and meet sales targets.
  • Customer Service: Foster a positive and welcoming store environment, ensuring customers receive outstanding service and have a memorable experience.
  • Operations Management: Oversee all aspects of store operations, including inventory management, cash handling, and store maintenance.
  • Sales and Revenue Growth: Develop and implement strategies to drive sales growth, increase customer loyalty, and improve store profitability.
  • Team Development: Identify and develop talent within the store team, providing training and development opportunities to ensure they have the skills and knowledge needed to succeed.
  • Store Maintenance: Ensure the store is maintained to the highest standards, including cleanliness, organization, and visual merchandising.
  • Financial Management: Manage store finances, including budgeting, forecasting, and financial reporting.
  • Compliance: Ensure the store is compliant with all relevant laws, regulations, and company policies.

Requirements:

  • Experience: 2-5 years of experience in a leadership or management role in the food service industry.
  • Education: High school diploma or equivalent required; degree in business, hospitality, or a related field preferred.
  • Skills: Excellent leadership and communication skills, ability to work in a fast-paced environment, and strong analytical and problem-solving skills.
  • Certifications: ServSafe certification required.

What We Offer:

  • Competitive Salary and Benefits: We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for Advancement: We offer opportunities for advancement and professional growth, including training and development programs.
  • Collaborative Work Environment: We have a collaborative and supportive work environment, with a team of dedicated and passionate individuals who are committed to delivering exceptional customer service.