Practice Director

4 weeks ago


Rome, Georgia, United States FOUNDATIONS ORTHODONTICS LLC Full time
Job Title: Practice Manager

We are seeking a highly skilled and experienced Practice Manager to join our team at Foundations Orthodontics LLC. The successful candidate will be responsible for collaborating with the Director of Operations to make operational decisions for the partner practice.

Key Responsibilities:
  • Own and drive practice culture as a leader to influence team member motivation (Mission, Vision, Values)
  • Maintain the organization of the office (protocols, calendars, emails, agendas, etc.)
  • Perform as a first-line Treatment Coordinator, Scheduling Coordinator, or Financial Coordinator when needed
  • Assist in marketing collaboration, organization, and execution
  • Manage and own bonus tracking and practice and team member KPIs
  • Assist with doctor schedule templating and team member scheduling
  • Manage team member payroll (timesheet edits, bonuses, reimbursements, etc.)
  • Manage team member accountability collaborating with Human Resources (connection, discipline, time off, attendance, etc.)
  • Manage team member hiring, termination, reviews, goal setting, recruiting with Director of Ops
  • Track all licensure and certification updates
  • Manage communications with vendors/third parties (statement/invoice correspondence, oversee inventory control)
  • Ensure compliance with payer and reimbursement policies
  • Manage invoice payment/receipt with CTS collaboration
  • Deliver excellent patient service and care (concerns, reviews, etc.)
  • Own training new team members and development/implementation of training manuals/plans
  • Conduct audits (patient charts, in/out-bound calls/texts/emails, A/R, team trackers, etc.)
Requirements:
  • Strong interpersonal and communication skills to effectively communicate with the team, patients, and doctors
  • Excellent leadership, motivation, team building, and training skills
  • Ability to understand and analyze P&L and financial statements
  • In-depth knowledge of orthodontic best practices and standards
  • Ability to problem-solve and retain talented team members through continued relationship building
Preferred Requirements:
  • 1-2 years recent experience in a dental environment
  • 1-2 years of orthodontic practice management experience
Benefits:
  • Competitive benefits package including PTO, health/vision/dental insurance, and company-paid STD/LTD
  • Robust 401k plan, including a company match up to 4%

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Foundations Orthodontics LLC is an Equal Opportunity Employer (EEO).



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