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IT Systems Analyst for Business Operations
2 months ago
This role is focused on enhancing IT systems across various business sectors, aimed at boosting productivity and optimizing information flow within the organization. The individual will support the IT team in maintaining system functionality and serve as a senior programmer/analyst for IT applications, while also assisting users with technology-related challenges.
Key Responsibilities
- Ensure safety by adhering to all company and regulatory EH&S policies and procedures.
- Comply with all company 6-S initiatives and policies.
- Identify and resolve issues for programmers and system users.
- Develop, test, debug, and document application programs.
- Provide training to users on the functionalities of online applications and software.
- Assist in the onboarding of new IT personnel.
- Stay updated with current IT technologies relevant to the company's needs and equipment.
- Be available for after-hours support in emergency situations.
- Contribute to program management and issue resolution to prevent service disruptions.
- Manage changes to all software, data tables, and network configurations for IT applications.
- Support user administration tasks, including new user setup, security level maintenance, user profiles, and termination of access.
- Assist in the management of vital records, including data storage, backup, and recovery processes.
- Collaborate with vendors to support additional software applications as necessary.
- Perform other duties as assigned.
Qualifications
Education and Experience:
A four-year degree in Computer Information Systems or a related field, along with a minimum of three years of experience as a programmer/analyst.
Skills:
- Strong analytical and troubleshooting abilities.
- Excellent verbal and written communication skills, capable of interacting with all organizational levels.
- Instructional skills with the ability to educate others.
- Adaptability to new methods and technological changes.
- Proficiency in Superlayer / ProIV programming language.
- Familiarity with Microsoft Office products.
- Demonstrated drive and initiative.