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Principal UX Research Analyst

2 months ago

Stamford, Connecticut, United States Zappos Full time

Welcome to the Zappos Career Opportunity Page

Are you eager to be part of a company that prioritizes diversity, inclusion, and enjoyment? Zappos is in search of individuals who resonate with our fundamental values and culture. If you have a passion for providing outstanding service and appreciate a touch of uniqueness, we invite you to explore the details of this role.

Our Core Values:

  • Deliver Exceptional Service
  • Embrace and Propel Change
  • Create Enjoyment and Embrace Uniqueness
  • Be Adventurous, Innovative, and Open-Minded
  • Pursue Growth and Development
  • Foster Open and Honest Relationships
  • Build a Positive Team and Family Atmosphere
  • Achieve More with Less
  • Be Passionate and Resolute
  • Exhibit Humility

Employee Benefits:

  • Comprehensive coverage of medical, dental, and vision plans
  • Annual coverage for therapy or coaching sessions
  • Programs promoting mental and physical well-being
  • Opportunities for professional growth and employer-matched 401k
  • Paid time off along with a Zapponian discount program
  • Engagement in volunteer and community initiatives

Zapponian Attributes:

A self-driven individual who consistently achieves remarkable outcomes

Bold Characteristics:

Willing to take calculated risks and enjoy the process

Key Responsibilities:

  • Collaborate with Product, Design, and Marketing teams
  • Conduct both qualitative and quantitative user research
  • Champion the customer in UX design choices
  • Analyze research findings to influence business strategies
  • Inform the organization about research possibilities

Essential Qualifications:

  • 5+ years of experience in user research
  • Proficient in conducting qualitative, quantitative, and mixed methods research
  • Excellent communication abilities

Preferred Qualifications:

  • Experience in conducting large-scale research
  • Enthusiasm for exploring behavioral science and UX design

Important Note:

Applicants must have authorization to work in the country. Zappos does not provide sponsorship for employment visas. Unsolicited resumes from agencies are not accepted.