Airport Lounge Service Attendant
7 days ago
We are seeking a dedicated and customer-focused individual to join our team as an Airport Lounge Service Attendant.
About the Role:
This is a part-time weekend position that requires a strong ability to interact with guests, provide exceptional service, and maintain a clean and welcoming environment.
Key Responsibilities:
- Ensure a positive guest experience by providing timely and attentive service, resolving complaints in a professional manner, and maintaining knowledge of food and beverage offerings.
- Act as the contact point between Front of the House and Back of the House staff, communicating orders and priorities to ensure seamless service delivery.
- Serve food and beverages in a timely and safe manner, checking in with guests to take additional orders or refill water as needed.
- Maintain a presentable appearance and adhere to hygiene and food safety standards, ensuring a clean and safe environment for guests.
- Remove dirty dishes and utensils, and assist with trash removal throughout the lounge.
Requirements:
- Demonstrated ability to interact with guests and coworkers in a friendly, enthusiastic, and outgoing manner.
- Strong communication skills, with the ability to effectively present information in one-on-one and group settings.
- Able to maintain composure under pressure and awareness of surroundings and cultural differences.
- Availability to work various shifts, including weekends, and willingness to rotate shifts as needed.
- Ability to lift and move heavy trays and stand for long hours, with stamina to perform normal job functions.
- Good oral communication skills and ability to handle the stress of a fast-paced work shift up to 10 hours.
- Ability to pass and obtain security background check and clearance to work in an airport environment.
Benefits:
- Vacation and PTO
- Employee Assistance Program (EAP)
- Employee Corporate Discounts for nationally recognized products and services
Estimated Salary: $19.00 per hour
About Us: Hyde Park Hospitality is a dynamic and fast-growing company built on deep roots in the food business. We value diversity and welcome everyone with necessary qualifications and experience to apply.
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