Airport Service Attendant

3 weeks ago


Chicago, Illinois, United States Hyde Park Hospitality Full time

We are seeking a highly skilled and enthusiastic Airport Lounge Attendant to join our team at Chicago Midway International Airport. This is a part-time weekend position with a competitive hourly rate of $19.00 per hour.

Job Overview

The Airport Lounge Attendant provides exceptional guest service by delivering food and beverages in a timely and safe manner. They engage with guests, respond to their needs, and ensure a memorable experience for all.

This role involves working in a fast-paced environment, interacting with guests, and communicating effectively with the front-of-house and back-of-house staff.

Key Responsibilities
  • Guest Service: Deliver exceptional guest service by responding to their needs, answering questions, and resolving any issues that may arise.
  • Food and Beverage Delivery: Ensure timely and safe delivery of food and beverages to guests' tables.
  • Table Setting and Cleaning: Assist with setting up tables and cleaning them after use.
  • Communication: Communicate effectively with front-of-house and back-of-house staff to ensure seamless service.
  • Maintenance: Maintain knowledge of food and beverage offerings, remove dirty dishes and utensils, and assist with trash removal.
Requirements
  • Excellent Communication Skills: Strong communication skills, both verbal and written, to interact with guests and staff effectively.
  • Teamwork: Ability to work collaboratively as part of a team to achieve common goals.
  • Problem-Solving: Strong problem-solving skills to resolve guest complaints and issues promptly.
  • Physical Ability: Ability to stand for long periods, lift heavy trays, and walk in a busy environment.
  • Availability: Availability to work weekends, holidays, and varying shifts.

We offer a comprehensive benefits package, including vacation time, employee assistance program, and corporate discounts. If you are passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity.



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