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Medical Front Office Specialist
2 months ago
We are seeking a highly skilled and customer-focused Patient Service Specialist to join our team at NextCare Urgent Care. As the first point of contact for patients, you will play a critical role in ensuring a positive and efficient experience for our patients and their families.
Key Responsibilities- Provide exceptional customer service and treat all patients with respect and dignity
- Monitor patient flow and ensure the clinic and front reception area are running smoothly
- Process patients for discharge, including preparing charges, collecting payment, and issuing receipts
- Multi-task and prioritize tasks in a fast-paced environment
- Minimum of High School Diploma or equivalent
- Typing and computer proficiency in Windows-based software
- Ability to multi-task, provide quality customer service, and prioritize tasks in a fast-paced environment
- Medical Administrative Assistant Certificate or equivalent
- Prior experience working in registration or front office in a physician's office, hospital emergency department, and/or urgent care setting
NextCare offers a comprehensive benefits package, including medical, health savings account, employee visit program, dental, vision, basic life, voluntary employee/spouse/child life, long-term disability, short-term disability, employee assistance program, critical illness, accident, legal, identity theft, and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits.
Equal Opportunity StatementNextCare Urgent Care is an Equal Opportunity Employer.