Mail Center Associate

3 weeks ago


Chicago, Illinois, United States Exela Enterprise Solutions Full time
Job Summary

We are seeking a highly motivated and detail-oriented Mail Center Associate to join our team at Exela Enterprise Solutions. As a Mail Center Associate, you will be responsible for performing various mail center activities, including sorting, metering, folding, inserting, delivery, pickup, and more.

Key Responsibilities
  • Perform mail center activities, including sorting, metering, folding, inserting, delivery, pickup, and more
  • Lift heavy boxes, files, or paper when needed
  • Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
  • Demonstrate flexibility in satisfying customer demands in a high-volume, production environment
  • Consistently adhere to business procedure guidelines
  • Adhere to all safety procedures
  • Take direction from supervisor or site manager
  • Maintain all logs and reporting documentation, attention to detail
  • Participate in cross-training and perform other duties as assigned (filing, outgoing shipments, etc.)
  • Operate mailing, copy, or scanning equipment
  • Handle time-sensitive material like confidential, urgent packages
  • Perform other tasks as assigned
Requirements
  • Minimum of 6 months customer service-related experience
  • High school diploma or equivalent (GED) required
  • Keyboarding and Windows environment PC skills required (Outlook, Word, Excel)
  • Experience running mail posting equipment a plus
  • Excellent communication skills, both verbal and written
  • Lifting to 55 lbs. with or without accommodations
  • Willingness and availability to work additional hours if assigned
  • Ability to effectively work individually or in a team environment
  • Competency in performing multiple functional tasks
  • Ability to meet employer's attendance policy


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