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New Product Project Coordinator

2 months ago

Oxnard, California, United States Nextracker Full time

Position Overview:

The Project Manager for New Product initiatives will be responsible for directing and supervising research and development, pilot, demonstration, and new product projects, with an emphasis on safety, customer service, and technical proficiency in photovoltaic solar tracking systems.

This position necessitates exceptional project management, communication, and organizational abilities to guarantee effective project delivery and customer satisfaction, with close collaboration with the engineering team.

Key Responsibilities:

  • Actively engage in R&D, pilot, demonstration, and new product projects, including hands-on involvement in the R&D facility and direct interaction with the engineering team.
  • Uphold personal safety and share the responsibility for the safety of all staff, contractors, and visitors at project sites, requiring a solid understanding of workplace health and safety principles.
  • Comprehend and adhere to company policies and procedures as they are updated.
  • Manage multiple projects from purchase order to commissioning, taking full ownership of all project aspects.
  • Provide technical assistance to customers, ensuring a superior customer experience and offering product and system expertise.
  • Cultivate and maintain a comprehensive understanding of photovoltaic solar tracking systems and related tools.
  • Ensure a robust customer care experience and effectively communicate solutions for customer inquiries.
  • Oversee the safety and daily operations of assigned technical advisors and commissioning teams.
  • Coordinate the procurement of tools for projects, ensuring their availability and proper training.
  • Manage project financials, including revenue forecasting, invoicing, cash flow, and cost control.
  • Offer field support for installations and quality assurance, addressing quality issues through established reporting processes.
  • Facilitate the timely delivery of all necessary products from purchase order to delivery, collaborating with design engineering, supply chain, logistics, and customers.
  • Establish, measure, and report on key performance indicators for customer care to enhance performance and behavior.
  • Play a vital role in cross-functional product teams, providing insights based on systems integration expertise and customer feedback.
  • Support product development, sales, and marketing initiatives as required.
  • Act as the internal voice of the customer, advocating for their needs within the organization.

Qualifications:

  • Bachelor's degree in Mechanical Engineering or equivalent experience is required.
  • A minimum of 5 years of experience in project management.
  • Proven experience managing construction projects, utilizing Gantt charts and other project management tools for documentation and reporting.
  • Strong customer service skills.
  • Ability to adapt to changing circumstances, proactively seeking assistance when needed and persistently pursuing solutions.
  • Experience in supply chain management and logistics.
  • Skilled in addressing customer support and operations and maintenance issues.
  • Excellent written and verbal communication skills, including thorough meeting documentation and timely follow-up.
  • Strong organizational skills, proficient in using document management systems for product documentation and action item tracking.
  • Demonstrated leadership abilities.
  • A passion for solar energy or renewable technologies.
  • In-depth knowledge of photovoltaic technology and its applications.
  • Hands-on experience with photovoltaic tracking systems is advantageous.
  • Project management experience in energy, construction, mining, or oil and gas sectors is preferred.

Nextracker offers a comprehensive benefits package, including health care coverage, dental and vision plans, 401(K) participation with company matching, paid holidays, unlimited paid time off, discretionary bonuses, life and disability insurance, and more.

Compensation is based on market location and may vary according to experience, skills, education, and other job-related factors. The annual salary range for this position is competitive.

At Nextracker, we are at the forefront of the energy transition, providing a wide array of intelligent solar tracker and software solutions for solar power plants, alongside strategic services to maximize the value of solar installations for our clients. Our dedicated teams are enhancing photovoltaic plant performance daily through innovative technology and data analysis.

For us at Nextracker, sustainability is integral to our business, values, and operations. Our sustainability initiatives are grounded in five core principles: People, Community, Environment, Innovation, and Integrity. We are a diverse group of creative and collaborative problem-solvers, united by our mission to deliver smart solar and software solutions and combat climate change for future generations.

Nextracker is an equal opportunity employer, celebrating diversity and committed to fostering an inclusive environment for all employees.

Culture is our Passion