Pet Care Coordinator

3 weeks ago


Alabaster, Alabama, United States Banfield Full time
Job Summary

We are seeking a highly skilled and compassionate Client Service Coordinator to join our team at Banfield Pet Hospitals. As a key member of our hospital team, you will be responsible for providing exceptional client service, ensuring a positive experience for our clients and their pets, and supporting the veterinary medical team in delivering high-quality care.

Key Responsibilities
  • Provide professional and courteous service to clients, ensuring their needs are met and exceeded.
  • Coordinate the flow of clients and pets through the hospital, maximizing productivity and efficiency.
  • Assist with administrative tasks, including data entry, scheduling, and financial management.
  • Collaborate with the veterinary medical team to ensure seamless communication and coordination of care.
  • Develop and maintain strong relationships with clients, promoting loyalty and retention.
Requirements
  • High school diploma or equivalent required; medical background or experience in customer service preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, veterinarians, and support staff.
  • Ability to multitask, prioritize, and manage multiple responsibilities in a fast-paced environment.
  • Strong problem-solving skills, with the ability to think critically and make sound decisions.
  • Proficiency in computer software, including Microsoft Office and veterinary practice management systems.
What We Offer

Banfield Pet Hospitals offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional client service, we encourage you to apply for this exciting opportunity.


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