Retail Auto Parts Associate
6 days ago
Parts Specialist Team Member
DescriptionWe are seeking a skilled Parts Specialist Team Member to join our team at O'Reilly Auto Parts. This is a full-time role that requires excellent customer service skills, ability to multitask, and willingness to learn and adapt to new situations.
ResponsibilitiesThe successful candidate will be responsible for:
- Providing all retail and installer customers with a high level of service.
- Selling automotive parts and accessories to customers.
- Maintaining accurate records and adhering to company policies and procedures.
- Completing assigned company training relevant to the position.
- Processing exchanges and returns for credit in a friendly manner.
- Addressing and resolving customer complaints in a professional and friendly manner.
To be successful in this role, you must have:
- Excellent communication and customer service skills.
- Ability to multitask and work in a fast-paced environment.
- ASE certification is a plus, but not required.
- Fluency in multiple languages, particularly Spanish, is highly desired.
O'Reilly Auto Parts offers a comprehensive benefits package, including competitive wages, paid time off, stock purchase plan, 401k with employer contributions, medical, dental, and vision insurance, team member health/wellbeing programs, tuition educational assistance, and opportunities for career growth.
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