Auto Parts Specialist

6 days ago


Greenfield, Massachusetts, United States Sanel NAPA Auto Parts Full time

About the Role:

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At Sanel NAPA Auto Parts, we are seeking a motivated and customer-focused Automotive Parts Specialist to join our team in Greenfield, MA.

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Job Summary:

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The successful candidate will be responsible for providing exceptional customer service, assisting customers with their automotive needs, and promoting workplace safety through regular safety huddles and adherence to our Safety Handbook.

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Key Responsibilities:

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  • \
  • Deliver outstanding care to every customer, providing accurate auto parts solutions and creating positive experiences.\
  • Use your automotive parts expertise to assist customers and support your fellow team members.\
  • Maintain detailed records of inventory, manage special orders, and ensure timely delivery of parts.\
  • Support store operations by occasionally opening and closing the store and performing other duties as needed.\
  • Actively participate in promoting workplace safety through regular safety huddles and adherence to our Safety Handbook.\
  • Efficiently operate our technology systems, including point-of-sale, cash registers, and TAMS system, to ensure smooth transactions.\
  • Assist customers with their inquiries and provide solutions to their problems.\
  • Work collaboratively with colleagues to achieve sales goals and provide excellent customer service.\\/ul\

Requirements:

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To be successful in this role, you will need:

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  • \
  • A high school diploma or equivalent.\
  • A valid driver's license and acceptable driving record.\
  • Previous experience in a parts store or automotive industry is an asset, but not required.\
  • Strong communication skills and the ability to work in a team environment.\
  • Proficiency in Microsoft Office and video platforms (Zoom/Teams).\
  • Ability to lift/move up to 40 pounds and perform physical tasks such as standing, walking, bending, and using hands to handle objects.\
  • Passion for providing superior customer service and solving problems.\\/ul\

What We Offer:

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We offer a competitive salary range of $16.00-$18.00 per hour, depending on experience, plus a comprehensive benefits package that includes:

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  • Career growth opportunities.\
  • Employee discount.\
  • Holiday & vacation pay.\
  • Personal & sick day pay.\
  • Health, dental & vision insurance.\
  • Short & long-term disability.\
  • Life insurance – company paid & voluntary.\
  • Accidental & critical illness insurance.\
  • 401(k) & profit sharing with company match.\
  • FMLA & bereavement leave.\\/ul\

Why Join Our Team?

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We are a supportive and dynamic team that values safety, continuous development, and innovation. If you are passionate about providing exceptional customer service and have a passion for automotive parts, we would love to hear from you



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