Claim Representative Trainee

8 hours ago


London, Kentucky, United States Travelers Insurance Full time
Job Title: Claim Representative Trainee

We are seeking a highly motivated and detail-oriented Claim Representative Trainee to join our team at Travelers Insurance. As a Claim Representative Trainee, you will be responsible for investigating, evaluating, and resolving claims related to property damage.

Key Responsibilities:
  • Investigate and evaluate claims to determine coverage and damages
  • Establish accurate scope of damages and utilize as a basis for written estimates
  • Utilize innovative technologies to streamline the claims process
  • Secure recorded or written statements as appropriate
  • Determine appropriate settlement amount based on independent judgment and analysis
  • Negotiate and convey claim settlements within authority limits
  • Write denial letters, Reservation of Rights, and other complex correspondence
  • Manage file inventory to ensure timely resolution of cases
  • Provide excellent customer service to meet the needs of the insured, agent, and other internal and external customers/business partners
Requirements:
  • Bachelor's Degree preferred or a minimum of two years of work or customer service related experience
  • Demonstrated ownership attitude and customer-centric response to all assigned tasks
  • Basic verbal and written communication skills
  • Intermediate attention to detail ensuring accuracy
  • Ability to work in a high-volume, fast-paced environment managing multiple priorities
  • Valid driver's license required
What We Offer:
  • Competitive salary range: $46,900.00 - $77,400.00
  • Comprehensive benefits program, including health insurance, retirement plan, and paid time off
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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