Claim Representative Trainee

2 days ago


London, Kentucky, United States Travelers Insurance Full time
Job Title: Claim Representative Trainee

We are seeking a highly motivated and detail-oriented Claim Representative Trainee to join our team at Travelers Insurance. As a Claim Representative Trainee, you will be responsible for handling property claims of moderate severity and complexity, including investigating and evaluating facts to determine coverage, damages, and liability.

Key Responsibilities:
  • Handles 1st party property claims of moderate severity and complexity as assigned.
  • Establishes accurate scope of damages for building and contents losses and utilizes as a basis for written estimates and/or computer-assisted estimates.
  • Investigates and evaluates all relevant facts to determine coverage, damages, business interruption calculations, and liability of first-party property claims under various policies.
  • Secures recorded or written statements as appropriate.
  • Establishes timely and accurate claim and expense reserves.
  • Determines appropriate settlement amount based on independent judgment, computer-assisted building and/or contents estimate, estimation of actual cash value and replacement value, contractor estimate validation, appraisals, application of applicable limits and deductibles, and work product of Independent Adjusters.
  • Negotiates and conveys claim settlements within authority limits.
  • Writes denial letters, Reservation of Rights, and other complex correspondence.
  • Properly assesses extent of damages and manages damages through proper usage of cost evaluation tools.
  • Meets all quality standards and expectations in accordance with the Knowledge Guides.
  • Maintains diary system, capturing all required data and documents claim file activities in accordance with established procedures.
  • Manages file inventory to ensure timely resolution of cases.
  • Handles files in compliance with state regulations, where applicable.
  • Provides excellent customer service to meet the needs of the insured, agent, and all other internal and external customers/business partners.
  • Recognizes when to refer claims to Travelers Special Investigations Unit and/or Subrogation Unit.
  • Identifies and refers claims with Major Case Unit exposure to the manager.
  • Performs administrative functions such as expense accounts, time off reporting, etc. as required.
  • Provides multi-line assistance in response to workforce management needs, including but not limited to claim handling for Auto, Workers Compensation, General Liability, and other areas of the business as needed.
  • May attend depositions, mediations, arbitrations, pre-trials, trials, and all other legal proceedings, as needed.
Requirements:
  • Bachelor's Degree preferred or a minimum of two years of work or customer service-related experience preferred.
  • Demonstrated ownership attitude and customer-centric response to all assigned tasks.
  • Verbal and written communication skills.
  • Attention to detail ensuring accuracy.
  • Ability to work in a high-volume, fast-paced environment managing multiple priorities.
  • Analytical thinking.
  • Judgment/Decision making.
  • Valid passport preferred.
What We Offer:
  • Health Insurance: Employees and their eligible family members, including spouses, domestic partners, and children, are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools, discounts, and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching, and other resources to support your daily life needs.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

We are an equal opportunity employer and believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining, and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.



  • London, Kentucky, United States Virginia Farm Bureau Mutual Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Claims Trainee to join our team at Virginia Farm Bureau Mutual. As a Claims Trainee, you will play a critical role in investigating, evaluating, and settling claims in a timely and efficient manner.Key ResponsibilitiesParticipate in comprehensive training and continuing education programs to...


  • London, Kentucky, United States Travelers Insurance Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Claim Representative Trainee to join our team at Travelers Insurance. As a Claim Representative Trainee, you will be responsible for investigating, evaluating, and resolving property claims of moderate severity and complexity.Key ResponsibilitiesHandles 1st party property claims of moderate...


  • London, Kentucky, United States South Central Regional Medical Center Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Billing Specialist to join our team at South Central Regional Medical Center. As a Medical Billing Specialist, you will be responsible for processing commercial insurance claims accurately and timely on 1500 and UB04 forms.Key ResponsibilitiesMaintain established policies and...


  • London, Kentucky, United States South Central Regional Medical Center Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Medical Biller Trainee to join our team at South Central Regional Medical Center. As a Medical Biller Trainee, you will be responsible for learning and implementing the billing process for commercial insurance claims, including Blue Cross, Workmen's Comp, HMO & PPO insurances, Champus, and...


  • London, Kentucky, United States South Central Regional Medical Center Full time

    Job Title: Biller I-II-III-IV Department: Business Office / Clinic Management POSITION OVERVIEW: We are looking for a committed individual to become part of our team as a Biller. This role entails the precise and timely processing of commercial insurance claims. The ideal candidate should possess strong communication abilities, attention to detail, and...


  • London, Kentucky, United States DiscoverU Health Full time

    Job OverviewPosition: Healthcare Administration TraineeThis role is an unpaid remote internship designed for a duration of six months, requiring a commitment of 20 hours per week, and is eligible for academic credit.Role Summary:The Healthcare Administration Trainee will play a pivotal role in enhancing operational efficiency within a virtual healthcare...

  • Billing Specialist I

    4 weeks ago


    London, Kentucky, United States South Central Regional Medical Center Full time

    Job Title: Biller I-II-III-IV Department: Business Office / Clinic Management POSITION OVERVIEW: We are looking for a committed individual to become part of our team as a Biller. This role entails the accurate and timely processing of commercial insurance claims. The ideal candidate will possess strong communication abilities, attention to detail, and prior...


  • London, Kentucky, United States South Central Regional Medical Center Full time

    Job Title: Biller I-II-III-IV Department: Business Office / Clinic Management POSITION OVERVIEW: We are looking for a committed individual to become part of our team as a Biller. This role entails the precise and timely processing of commercial insurance claims. The successful candidate will possess strong communication abilities, attention to detail, and...


  • London, Kentucky, United States Peckham Full time

    Peckham Inc. - CMS Customer Service Representative IMPORTANT INFORMATION: Wage: Starting at $17.20/hour plus health and welfare benefits Location: London, KY Hours of Operation: Monday - Friday, 8:00am - 6:00pm SUMMARY As a member of the Peckham, Inc. team, the Tier 1 Customer Service Representative is responsible for managing and responding to phone...


  • New London, Connecticut, United States Town Fair Tire Full time

    Company Overview:Town Fair Tire has been a family-owned business for over 50 years, committed to providing exceptional service and products in the automotive industry.Position Summary:The Retail Sales Representative/Management Trainee role is designed for individuals seeking a dynamic and fast-paced work environment. This position serves as a vital...


  • London, United States Maximus Full time

    Ready to do something greater? Maximus plays a critical role in helping governments achieve their goals by providing essential services to the most vulnerable citizens in the communities we serve. Our people make Maximus. Now Hiring Customer Service Representatives! Customer Service Representatives (CSRs) at Maximus make an impact every day by delivering...


  • London, United States MAXIMUS Full time

    Job DescriptionJob DescriptionLocation – London, KY (On-site Position) Hourly Base Pay – $17.20 plus $1800+ in potential bonuses!* Schedule – Limited-Service Full-Time schedules available Please note, this posting is for limited service (FT,) positions. All positions are on-site only. This job posting is for upcoming classes in (London, KY);...


  • London, United States MAXIMUS Full time

    Job DescriptionJob DescriptionLocation – London, KY (On-site Position)Hourly Base Pay – $17.20 plus $1800+ in potential bonuses!*Schedule – Limited-Service Full-Time schedules availablePlease note, this posting is for limited service (FT,) positions. All positions are on-site only. This job posting is for upcoming classes in (London, KY); hours,...

  • Office Representative

    4 months ago


    New London, United States Andrejs Sics - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:Andrejs Sics - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Office Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and...

  • Account Representative

    3 months ago


    New London, United States Andrejs Sics - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:Andrejs Sics - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Account Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and...


  • New London, United States Andrejs Sics - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:Andrejs Sics - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Insurance Account Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client...

  • Office Representative

    2 months ago


    New London, United States Christine Wagner - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingCompetitive salaryOpportunity for advancementROLE DESCRIPTION:As a Office Representative - State Farm Agent Team Member with Christine Wagner - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to...


  • New London, Connecticut, United States Christine Wagner - State Farm Agent Full time

    Job DescriptionPosition OverviewChristine Wagner - State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter...


  • New London, United States Christine Wagner - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...


  • London, Ohio, United States Nelson Tree Service Full time

    Job Title: ForepersonNelson Tree Service is seeking a highly skilled and experienced Foreperson to join our team. As a Foreperson, you will play a critical role in ensuring the productivity of daily operations, working closely with management to determine recruiting/hiring needs, deadlines, and safety protocols to enforce among crew.Key...


  • London, United States Nelson Tree Service Full time

    Job Title: Foreperson This position ensures the productivity of daily operations, working closely with management to determine recruiting/hiring needs, deadlines, and safety protocols to enforce among crew. The Foreperson is responsible for troubleshooting routine job site issues and engages all employees/contractors on required training, managing,...


  • New London, Connecticut, United States Nelson Tree Service Full time

    Job Title: ForepersonThis position plays a critical role in ensuring the productivity of daily operations, working closely with management to determine recruiting/hiring needs, deadlines, and safety protocols to enforce among crew. The Foreperson is responsible for troubleshooting routine job site issues and engaging all employees/contractors on required...

  • Crew Leader

    4 weeks ago


    London, Ohio, United States Nelson Tree Service Full time

    Company: Nelson Tree Service, LLCPosition: Crew LeaderOverview:This role is pivotal in ensuring the efficiency of daily operations, collaborating closely with management to assess staffing needs, timelines, and safety measures to be upheld among the team.Responsibilities:Oversee, organize, and allocate daily tasks for the crew after interpreting directives...


  • New London, United States Gainwell Technologies Full time

    Summary Facilitates efforts in the development of medical pharmacy solutions programs including PA criteria development and coordination of Pharmacy and Therapeutic Committee (P&T) and DUR Board meetings. Supports Prospective and Retrospective drug utilization review (DUR) efforts by reviewing physician prescribing patterns, consulting with physicians...


  • New London, Connecticut, United States Nelson Tree Service Full time

    Job Title: ForepersonThis position ensures the productivity of daily operations, working closely with management to determine recruiting/hiring needs, deadlines, and safety protocols to enforce among crew. The Foreperson is responsible for troubleshooting routine job site issues and engages all employees/contractors on required training, managing, and...


  • New London, Connecticut, United States Pivot Onsite Innovations Full time

    Job SummaryUnder the direction of the Medical Director and Overseeing Physician, the Nurse Practitioner will manage the day-to-day operations of the onsite healthcare clinic. This role will provide coverage as needed at our client's site in Dayville, Connecticut.Key ResponsibilitiesPerform post-offer physicals and non-work-related/return-to-work medical...


  • New London, Connecticut, United States Pivot Onsite Innovations Full time

    Job SummaryUnder the direction of the Medical Director and Overseeing Physician, the Nurse Practitioner will manage the day-to-day operations of the onsite healthcare clinic. This includes providing patient care, case management, physicals and clearance exams, injury assessment, and minor procedures.Key ResponsibilitiesPerform post-offer physicals and...


  • New London, Connecticut, United States Pivot Onsite Innovations Full time

    Job SummaryUnder the direction of the Medical Director and Overseeing Physician, the Physician Assistant will manage the day-to-day operations of the on-site healthcare clinic. This role will provide coverage as needed at our client's site in Dayville, Connecticut.Key ResponsibilitiesPerform post-offer physicals, non-work-related return to work medical...

  • Physician Assistant

    2 days ago


    New London, Connecticut, United States Pivot Onsite Innovations Full time

    Job SummaryUnder the direction of the Medical Director and Overseeing Physician, the Physician Assistant will manage the day-to-day operations of the on-site healthcare clinic. This role will provide coverage as needed at our client's site in Dayville, Connecticut.Key ResponsibilitiesPerform post-offer physicals, non-work-related return to work medical...