Customer Service Specialist
3 weeks ago
The Parallel team is seeking a talented Customer Service Specialist to join our retail locations. As a key member of our team, you will provide exceptional customer service, build rapport with customers, and ensure their needs are met.
Job Description:
In this role, you will:
- Model best-in-class service that consistently exceeds our customers' expectations and builds a long-term rapport using established customer service model.
- Provide customers and caregivers with expert cannabis recommendations discussing therapy goals, product effects, potency, dosing, methods of consumption, and administration.
- Participate in the patient intake process, entering and maintaining appropriate paperwork and patient records.
Requirements:
We are looking for individuals who possess strong communication and interpersonal skills, can work well in a fast-paced environment, and have excellent problem-solving abilities.
Estimated Salary Range:$45,000 - $60,000 per year
Benefits:
As an employee of Parallel, you will enjoy a range of benefits including employee discounts, paid time off, and tuition reimbursement programs.
About Us:
At Parallel, we strive to be a leader in the cannabis industry by providing exceptional products and services. Our goal is to make a positive impact on the lives of our customers and employees alike.
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