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Director - Site Reliability Engineer
2 months ago
At Texas Dow Employees Credit Union, we are seeking a highly skilled Director - Site Reliability Engineer to join our team. As a key member of our IT department, you will be responsible for ensuring the high availability, performance, and scalability of our on-prem and digital infrastructure and services.
Key Responsibilities:- Formulate and execute a comprehensive strategy to ensure the reliability, scalability, and performance of our on-prem and digital infrastructure.
- Identify and prioritize areas for improvement, create roadmaps, and establish measurable goals to track progress and drive continual enhancement.
- Drive the adoption of automation, monitoring, and alerting tools to enhance the reliability and availability of our systems.
- Collaborate with engineering teams to design and implement self-healing systems, proactively identifying potential issues and automating recovery processes.
- Manage Data Center Operations, Server and Storage, Network/Voice, and Cloud operations teams to ensure adequate staffing and efficiency.
- Establish and utilize service level agreements, key performance indicators (KPIs), and metrics to ensure the availability, quality, and performance of infrastructure systems meet and exceed business requirements.
- Develop short and long-term objectives and plans, as well as provide guidance for the career growth and development of IT teams.
- Bachelor's or four-year degree in Management Information Systems, Computer Science, Engineering, or similar discipline, or an equivalent mix of education and experience.
- 5-7 years of IT experience with significant depth in cloud, infrastructure, and systems operations management.
- 5-7 years of supervisory experience required.
- Experience in the credit union and/or financial services industry is preferred.
- A dynamic hybrid work arrangement with three days on-site in our Sugar Land, TX office.
- A competitive salary and benefits package.
- The opportunity to work with a talented team of professionals in the financial services industry.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application today.
