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Customer Service Representative
2 months ago
We are seeking a highly motivated and results-driven individual to join our team as a Customer Care Associate at 5MP Business Group. As a key member of our sales team, you will be responsible for building and maintaining relationships with our clients, identifying new business opportunities, and driving revenue growth.
Key Responsibilities:
- Develop and execute sales strategies to acquire new customers and expand existing relationships
- Provide exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner
- Collaborate with internal stakeholders to identify cross-selling opportunities and develop targeted sales plans
- Stay up-to-date on industry trends, competitor activity, and market developments to inform sales strategies
- Meet or exceed sales targets, while maintaining a high level of customer satisfaction
Requirements:
- Bachelor's degree in Business, Marketing, or a related field
- 1-2 years of experience in sales, customer service, or a related field
- Proven track record of meeting or exceeding sales targets
- Excellent communication, negotiation, and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong analytical and problem-solving skills
What We Offer:
- A competitive salary and commission structure
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance