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Eligibility Specialist I

2 months ago

Santa Rosa, California, United States County of Sonoma, CA Full time
Job Title: Eligibility Specialist I

Join the County of Sonoma Human Services Department as an Eligibility Specialist I and play a vital role in helping our community's most underserved members. As a key member of our team, you will be responsible for interviewing clients to determine their eligibility for benefits, including Medi-Cal, CalFresh, and other health insurance programs.

Key Responsibilities:
  • Conduct thorough interviews with clients to gather and evaluate personal information
  • Determine eligibility for benefits and provide clear explanations to clients
  • Adapt to changing regulatory requirements and policies
  • Work in a fast-paced environment with multiple priorities and deadlines
  • Develop and maintain effective working relationships with clients, colleagues, and community partners
Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred
  • Two years of experience in a related field, such as social services, public assistance, or customer service
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and adapt to changing priorities
  • Fluent English/Spanish bilingual skills a plus
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Flexible work arrangements and hybrid telework options
  • Eligibility for bilingual premium pay and other incentives

Apply now to join our team and make a difference in the lives of our community members