Office Manager

2 weeks ago


Savannah, Georgia, United States Helping Hands Family Full time
Job Summary

We are seeking a highly organized and detail-oriented Office Manager to oversee the day-to-day operations of our clinic. As a key player in our team, you will be responsible for planning, organizing, and coordinating staff schedules to ensure seamless clinic operations.

Key Responsibilities
  • Supervise daily operations and coordinate staff schedules to ensure full coverage.
  • Oversee in-clinic orientation and track progress.
  • Provide support for new team members.
  • Handle front desk activities such as greeting visitors, coordinating client and family interactions, and managing phone communications.
  • Serve as the initial escalation point for client and family inquiries, assisting with complex cases as needed.
  • Collaborate with the centralized scheduling department to optimize client and staff schedules.
  • Monitor and adjust daily schedules and resource allocations as needed.
  • Organize, schedule, and facilitate monthly team meetings.
  • Coordinate with the Clinic Director on workflow changes, schedule adjustments, and operational changes.
  • Manage attendance and ensure all times are recorded accurately.
  • Participate in the onboarding and offboarding processes, including managing logistics and collecting devices from departing staff members.
Requirements
  • Bachelor's degree in healthcare, business administration, or other business-related field.
  • 3+ years of progressive leadership responsibilities with experience in a healthcare facility/clinic.
  • Previous supervisory experience preferred in registration or clinic operations.
  • Knowledge of basic customer service principles and practices.
  • Thorough knowledge of computer systems, including previous experience using a client or medical database.
  • Excellent verbal and written communication skills.
  • Knowledge of medical terminology.
  • Familiarity with and/or the ability to learn, ABA terminology.
  • Ability to deliver high-level customer service.
  • Must be a team player and be able to communicate with individuals at all levels of the organization.
  • Strong organizational skills.
  • Demonstratable time management skills.
What We Offer
  • Competitive pay rate: $24-$30/hour.
  • Annual bonus plan.
  • Medical, dental, vision benefits.
  • 401(k) with match.
  • Short and long-term disability.
  • PTO, paid holidays, and paid family leave.
  • Paid employee referral program.
  • Opportunities for career advancement.
About Us

Helping Hands Family is dedicated to creating a supportive and inclusive culture. We celebrate differences and strive to help everyone reach their highest potential. We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.



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