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Customer Service Specialist for Pet Care Facility
2 months ago
We are seeking a committed **Customer Service Specialist** to enhance our operations at a bustling pet boarding and grooming establishment. Our mission is to deliver exceptional care for all pets entrusted to us.
Key Responsibilities:- Manage pet boarding reservations
- Coordinate grooming schedules
- Facilitate client check-ins and check-outs
- Handle incoming phone inquiries
- Maintain cleanliness of the reception area
- Organize and label pet belongings
- Escort pets to their designated areas
- Input detailed information into our pet management system
- Process financial transactions
- Communicate efficiently with both staff and clients
- Collect and verify vaccination documentation
- At least 1 year of experience in customer service
- High school diploma or equivalent
- Genuine passion for animal welfare
- Capability to manage large dogs (over 100 lbs)
- Excellent communication abilities
- Proficient in computer operations
- Starting pay range of $19-20 per hour
- Full-time role with options for part-time availability
- Willingness to work weekdays, weekends, and holidays is essential
- Benefits for full-time employees include medical, dental, and 401k
If you are a dependable individual with a love for animals and thrive in a dynamic setting, we look forward to reviewing your application.