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Customer Service Specialist for Pet Care Facility

2 months ago


Woodinville, Washington, United States Paradise Pet Lodge Full time
Welcome to Paradise Pet Lodge

We are seeking a committed **Customer Service Specialist** to enhance our operations at a bustling pet boarding and grooming establishment. Our mission is to deliver exceptional care for all pets entrusted to us.

Key Responsibilities:
  • Manage pet boarding reservations
  • Coordinate grooming schedules
  • Facilitate client check-ins and check-outs
  • Handle incoming phone inquiries
  • Maintain cleanliness of the reception area
  • Organize and label pet belongings
  • Escort pets to their designated areas
  • Input detailed information into our pet management system
  • Process financial transactions
  • Communicate efficiently with both staff and clients
  • Collect and verify vaccination documentation
Required Qualifications:
  • At least 1 year of experience in customer service
  • High school diploma or equivalent
  • Genuine passion for animal welfare
  • Capability to manage large dogs (over 100 lbs)
  • Excellent communication abilities
  • Proficient in computer operations
Position Details:
  • Starting pay range of $19-20 per hour
  • Full-time role with options for part-time availability
  • Willingness to work weekdays, weekends, and holidays is essential
  • Benefits for full-time employees include medical, dental, and 401k

If you are a dependable individual with a love for animals and thrive in a dynamic setting, we look forward to reviewing your application.