Salesforce Business Analyst Position

4 weeks ago


Cary NC, United States Diverse Lynx Full time
Job Title: Salesforce Business Analyst

Job Summary:
We are seeking a skilled Salesforce Business Analyst to join our team at Diverse Lynx. The ideal candidate will have excellent knowledge of Salesforce and experience in business analysis, digital transformation, and technical design.

Key Responsibilities:
  • Develop and implement Salesforce solutions to meet business requirements.
  • Collaborate with cross-functional teams to build sustainable applications.
  • Analyze business needs and develop use cases to inform project requirements.
  • Design and implement Salesforce configurations to meet business needs.
  • Provide excellent customer service and communication skills to both technical and non-technical stakeholders.

Requirements:
  • Bachelor's degree in business administration, computer science, management information systems, or a closely related discipline.
  • Excellent knowledge of Salesforce, including Sales Cloud, Service Cloud, Experience Cloud, and Salesforce CPQ.
  • Experience with development tools and processes, such as Jira and Confluence.
  • Strong analytical and problem-solving skills, with the ability to think critically and work in a fast-paced environment.
  • Excellent interpersonal and organizational skills, with the ability to communicate effectively with both technical and non-technical stakeholders.

About Us:
Diverse Lynx is an Equal Employment Opportunity employer. We promote and support a diverse workforce across all levels in the company. All qualified applicants will receive due consideration for employment without any discrimination.

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