IT Operations Director

22 hours ago

Cicero, Illinois, United States Elgen Staffing Full time

Estimated Salary: $120,000 - $180,000 per year.

Job Overview

We are seeking an experienced IT Operations Director to join our team at Elgen Staffing in Cicero. The ideal candidate will have a proven track record of delivering cost-effective, secure, reliable, and modern IT operations capabilities and services with high dependency on strategic service providers.

Key Responsibilities
  • Leadership and Team Management:
  • People leadership and team management, including performance management, development plans, and performance reviews.
  • Overall Accountability for Day-to-Day IT Operations:
  • Overall accountability for day-to-day IT operations.
  • Supplier Management:
  • Supplier management: Service delivery tracking, adherence to SLA, and financial requirements.
  • Strategic Relationships and Contracts:
  • Manage strategic relationships and contracts with appropriate 3rd-party providers.
  • IT Security:
  • Ensure consistent adherence to IT security requirements.
  • Continuous Improvement and Innovation:
  • Continuous improvement and innovation across all systems and services in the area of responsibility.
  • Project Delivery:
  • Project delivery for initiatives in scope for the team.
  • Budget Management:
  • Budget management for both IT operations services and project delivery.
  • Audit Compliance and Alignment:
  • Audit compliance and alignment.
  • Process Documentation and Maintenance:
  • Ensure standard IT operations processes are appropriately documented, kept up to date, and leveraged for the delivery of daily IT operations services.
  • Disaster Recovery:
  • Own and maintain the organization's IT disaster recovery (DR) process, including the planning, coordination and execution of an annual DR drill.
  • Talent Development and Engagement:
  • Lead associates and actively coach them to develop talent and ensure high levels of employee engagement.
Required Skills and Qualifications
  • Educational Background:
  • Bachelor's degree in computer science or related field.
  • Technical Expertise:
  • Demonstrated technical expertise in cloud architecture, cloud operations, Network operations, and security practices.
  • Leadership and Problem-Solving Skills:
  • Strong leadership, problem solving, decision-making and analytical thinking skills.
  • Communication and Strategic Thinking:
  • Ability to build and effectively communicate vision and strategy.
  • Experience and Qualifications:
  • Experience providing cost-effective, secure, reliable, and modern IT operations capabilities and services with high dependency on strategic service providers.
  • Manufacturing Environment Experience:
  • Demonstrated experience in building and maintaining strategic relationships with suppliers and Business Leaders, preferably in a Manufacturing environment at the Plant level.
  • ERP Environment Experience:
  • Experience defining and implementing continuous improvement and new technology adoption initiatives in an ERP environment.

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