Shift Manager Trainee

2 days ago


Parma, Ohio, United States CheckersRally's Full time
Purpose of Your Work

As a Shift Manager Trainee at Checkers & Rally's, you will play a vital role in ensuring the success of our restaurants. Your primary responsibility will be to assist the General Manager in managing shifts, achieving sales and profit goals, and providing excellent Guest and Team service. You will be responsible for building sales and profits by promoting Guest satisfaction and managing restaurant operations. This includes escalating any concerns or recommendations with the restaurant, employees, or Guests to the General Manager. Additionally, you will ensure that policy and procedures are being followed on shifts, train Team Members on Company operations, policies, and procedures, and identify and respond to complaints and policy and procedures violations. You will also help ensure the restaurant is a safe, clean, and fun environment for our employees and Guests.

Key Responsibilities
  • Manage shifts and achieve sales and profit goals
  • Provide excellent Guest and Team service
  • Build sales and profits by promoting Guest satisfaction and managing restaurant operations
  • Escalate concerns or recommendations to the General Manager
  • Ensure policy and procedures are followed on shifts
  • Train Team Members on Company operations, policies, and procedures
  • Identify and respond to complaints and policy and procedures violations
Requirements
  • 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)
  • Basic math skills
  • Ability to work flexible schedule and extended hours
  • High energy to keep up with our fast-paced environment
  • Commitment to our core values of integrity, service, excellence, and courage to be bold & grow
What's in it for you?
  • Operations Excellence: Our team expects and delivers nothing but the best
  • Training & Development: We bring out the best by ensuring everyone gets well trained
  • Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's
  • Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses and opportunities for advancement
  • Compensation: Work today & get paid tomorrow
Details available at the restaurant during your interview

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